Built for the fast-moving world of travel and insurance, Guru combines the best of AI-powered search, wiki, and intranet features into one platform. Guru delivers instant, reliable answers sourced directly from your content—like policy details, claim procedures, itinerary changes, and regulatory updates—right within the tools your teams already use, including CRMs, booking systems, support platforms, and email. The result? Faster service, fewer errors, and more confident, efficient teams.
Guru’s Knowledge Agents go beyond generic search—they deliver accurate, tailored answers based on who’s asking and what they need. By understanding the context of the question and the person asking, Agents deliver precise, topic-specific insights sourced from your most reliable and applicable content. Whether it’s navigating complex travel itineraries, explaining policy exclusions, or helping new agents ramp up, Guru pulls info from your trusted content to provide reliable, on-demand answers right in your team’s workflow.
Whether pulling from connected data sources or storing critical info in Guru, your team gets access to what they need. Guru’s intuitive editor simplifies documentation, while AI refines, translates, and clarifies content for accuracy. Shared drafts and in-line comments keep agents, underwriters, and support teams aligned, reducing delays, miscommunication, and errors across every claim, booking, or customer interaction.
Keep everyone on the same page with Custom Pages. Create dedicated spaces for topics like travel policies, coverage guidelines, claims procedures, and partner protocols—all in one centralized location. Leaders can instantly share critical updates within existing workflows (like CRMs, booking platforms, or email) and confirm they’ve been seen and acknowledged, resulting in faster decision-making and smoother service delivery.
Get access to your company’s info right where you’re already working, so you can get answers instantly without switching tabs.
Users only see (and get AI-powered answers from) content they already have access to, keeping sensitive info secure.
Organize policies, claims workflows, and travel guidelines in one place for fast, role-based access across distributed teams.
Automatically remove outdated plans, rate sheets, or procedural guides so agents always act on current, trusted information.
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